Archive for the ‘software tools’ Category

Don’t do more

August 5, 2010
Sue Gardner

Sue Gardner

Sue Gardner, Executive Director of the Wikimedia Foundation, recently blogged about Wikimedia as “a sort of social movement“. Gardner asked why it is that Wikimedians don’t do more to encourage internal solidarity and support kindness, understanding, generosity and a sense of common purpose. Interesting question.

What sort of social movement is Wikimedia? If you read the Wikimedia Foundation’s statements on Mission, Values, Vision and Bylaws you find no description of Wikimedia as a social movement. If you search the Foundation’s website you can find this quote from Wikimedia Foundation Trustee, Matt Halprin: “The Wikimedia Foundation is a critical player in the growing social movement toward greater transparency and openness.”

Gardner wrote, “Our goal is to make information easily available for people everywhere around the world – free of commercialism, free of charge, free of bias.” If you read the Wikimedia Foundation’s statements on Mission, Values, Vision and Bylaws you find no description of Wikimedia bias. If you search the Wikimedia Foundation’s website you can find this quote from Doron Weber, Director of the Sloan Foundation’s Program for Universal Access to Recorded Knowledge about Wikipedia: “…Wikipedia represents a quantum leap in collecting human knowledge from diverse sources, organizing it without commercial or other bias…..”

How does the Wikimedia Foundation measure up for transparency and what about bias in Wikipedia? Wikipedia allows anonymous editors to publish biased information about living people. For example, on March 8, 2006, an anonymous Wikipedia editor created a Wikipedia biography article about a university professor. That anonymous Wikipedia editor violated Wikipedia’s rules that are designed to keep Wikipedia free of biased biographies of living people. When a colleague of the university professor sought to correct the biased Wikipedia biography, he was blocked from editing Wikipedia and his user page was defaced and locked. Rather than follow Wikipedia policy and correct the biased biography, a gang of Wikipedians attacked and harassed the person who tried to correct the bias.

The gang of policy-violating Wikipedians, not content to simply block their fellow Wikipedian who had tried to keep Wikipedia free of bias, stalked him to his personal blog and subjected him to vile online harassment. The gang of policy-violating Wikipedians also followed Moulton to Wikiversity and harassed him there, with the stated objective of getting Moulton banned from participation at Wikiversity. The gang of policy-violating Wikipedians was successful by gaming Wikimedia Foundation Board member Jimbo Wales into violating Wikiversity policy and imposing an infinite duration block on Moulton, a block imposed against consensus and with no public discussion of the block. The decision to impose this policy-violating  block on Moulton was made by a few Wikipedians acting in secret. So much for the “transparency and openness” of the Wikimedia Foundation. Moulton, who only tried to help Wikimedia, is still subjected to continuing harassment by Wikimedia functionaries. Why are a few “special” Wikipedians and anonymous editors still allowed to force their personal biases on the world by using Wikipedia as their publishing platform? What is the ethical nature of an organization that allows anonymous editors to publish false claims about living people? Why are honest Wikimedians like Moulton harassed and driven away when they try to remove bias from Wikimedia? Should anyone take Sue Gardner seriously when she talks about the Wikimedia Foundation having a goal of being free from bias? (related blog post)

In 2010, a Wikiversity community member created a learning project aimed at finding an ethical means to improve Wikimedia projects. The Ethical Breaching Experiments learning project was deleted by Jimbo Wales, without community discussion, in violation of Wikiversity policy and against community consensus. The creator of the learning project was blocked from editing by Jimbo Wales, in violation of Wikiversity policy. In an effort to impose his misguided disruption of Wikiversity on the community, Jimbo Wales threatened Wikiversity with closure. Sue Gardner threw her support behind the misguided actions of Jimbo Wales.

Sue Gardner asked why it is that Wikimedians don’t do more to encourage internal solidarity and support kindness, understanding, generosity and a sense of common purpose. Yes, Sue, why don’t you? Why did you support Jimbo Wales in his misguided disruption of Wikiversity?

Things like that really, really, really annoy me

June 16, 2010

Seigenthaler

"And so we live in a universe of new media with phenomenal opportunities for worldwide communications and research — but populated by volunteer vandals with poison-pen intellects." (Photo by Curtis Palmer)

In May of 2005 a Wikipedia editor entered false information into the Wikipedia biography for John Seigenthaler, Sr. The false information was not discovered until September 2005 after which it became known as the Seigenthaler incident. In response to the publicity generated by this and other similar cases, Wikipedia restricted page creation (see: Wikipedia Signpost 2005-12-05 “Page creation restrictions”) and created new guidelines for biographies. The Wikipedia community continues to struggle with biased and false content in its biographical articles.

Yesterday Wikipedia began testing a new tool for catching casual Wikipedia editors who add unhelpful information to the encyclopedia. Of course, anyone who wants to add false information about living people to Wikipedia can easily defeat all of the lame “safeguards” that Wikipedia has put in place. The larger problem, that goes beyond just Wikipedia’s  “Biographies of Living Persons”, has always been Wikipedians who use the encyclopedia project as a platform to purposefully harass and slander people, particularly critics of Wikipedia. The Wikipedia:Biographies of living persons policy page was started in response to the Daniel Brandt “situation“.

I linked “situation” to the 14th round in the argument at Wikipedia over the issue of having a biographical article about Daniel Brandt. The casual user of Wikipedia might wonder how there could possible be a never-ending argument about whether Wikipedia should have a biography of Daniel Brandt. Daniel Brandt has been a vocal critic of Wikipedia, “the basic problem is that no one, neither the trustees of Wikimedia Foundation, nor the volunteers who are connected with Wikipedia, consider themselves responsible for the content.” Actually, problems at Wikipedia go deeper than that since there are Wikipedians who actively use the encyclopedia to harass people and publish false information about people and Wikipedia has not taken common sense steps to prevent such abuse.

It would be easy for Wikipedia to require that anyone adding information to biographical articles edit Wikipedia under their real world identity. This would allow those who post false claims about people on Wikipedia to be traced and subjected to legal remedies that protect us all against libel and online harassment. Under the leadership of Jimbo Wales, Wikipedia has persistently avoided its ethical responsibility to take simple steps that would prevent Wikipedia from being used as a platform where Wikipedians can publish false and harassing claims about people.

Many educators are astonished that the Wikimedia Foundation, an education-oriented 501(c)(3), fails to operate in an ethically responsible manner. Since many people assume that what they see in Wikipedia is true, some educators have tried to help make clear to their students that Wikipedia cannot be trusted. For example, history professor T. Mills Kelly’s learn-by-doing project created a hoax biography on Wikipedia (Edward Owens). In addition to showing how easy it is to put false information into Wikipedia, the course, Lying About the Past,  helped its participants learn to, “think critically about the impact of media past and present on our daily lives and views,” quoting one student evaluation.

What was the response of Jimbo Wales to this successful educational project? “To ask students to deliberately hoax Wkipedia is a very bad thing“. Wikipedia editor Moulton was similarly dismayed when he came across this version of the Wikipedia biography for Rosalind Picard.

Rosalind Wright Picard is Professor of Media Arts and Sciences at the MIT Media Laboratory. She holds Doctor of Science and Master of Science degrees in Electrical Engineering and Computer Science (EECS) from Massachusetts Institute of Technology (MIT) and a Bachelor of Science degree in Electrical Engineering from Georgia Tech. She has been a member of the faculty at MIT since 1991 and a full professor since 2005.

With over a quarter of a million biographies, Wikipedia has many biographical articles about university professors. In 1997, Dr. Picard published a book entitled “Affective Computing“, an innovative branch of Computer Science which studies how to make systems that recognize and respond to human emotions. One might guess that her Wikipedia biography would have been started in order to describe her scientific research and seminal contributions in Digital Signal Processing, Pattern Recognition, Affective Computing, and Autism Research. However, that is not the case.

On Feb. 21, 2006, The New York Times published “Few Biologists but Many Evangelicals Sign Anti-Evolution Petition” by Kenneth Chang. The petition comprised a two-sentence statement, “We are skeptical of claims for the ability of random mutation and natural selection to account for the complexity of life. Careful examination of the evidence for Darwinian theory should be encouraged.” Dr. Picard was one of a group of 105 scientists, researchers, and academics who agreed with this statement when it was circulated (in E-Mail) in academia in 2001.

On March 8, 2006 the Rosalind Picard article was created by an otherwise unidentified pseudonymous editor named “Tempb”, by copying Picard’s online Faculty Profile and adding a section called, “Intelligent Design Support”. It is clear that the purpose of the author of the biography (User:Tempb) was to craft an article that labels Dr. Picard as a supporter of Intelligent design and as “anti-evolution“. Notice that the Wikipedia user account “Tempb” was a single purpose account, used only to push into Wikipedia the conclusion that Dr. Picard is anti-evolution and a supporter of intelligent design. Note that “Tempb” is an experienced wiki editor who decided to use a “throw-away account” in order to make a biographical article that violated the Wikipedia policy on Biographies of living persons, part of which said: “Editors should be on the lookout for the malicious creation or editing of biographies or biographical information. If someone appears to be pushing a point of view, ask for credible third-party published sources and a clear demonstration of relevance to the person’s notability.”

Wikipedia editor Moulton tried to correct the problems with the Wikipedia Rosalind Picard biography. For his trouble he met stiff resistance, was harassed and was soon blocked from editing Wikipedia. Astonished by his treatment at Wikipedia, Moulton began to study Wikipedia and the Wikipedians who use the encyclopedia to publish false and misleading attacks on living people.

I first became aware of User:Moulton on or about 4 August 2008, even though he came to Wikiversity on 9 July 2008. When I first saw Ethical Management of the English Language Wikipedia I linked it to an existing Wikiversity topic, Topic:Wikipedia studies. At that time I did not have any knowledge of Moulton’s editing history at Wikipedia. I started studying the sorry history of how Administrators at Wikipedia drove Moulton out of Wikipedia rather than support his good faith efforts to fix a policy-violating biographical article. As a Wikipedia Administrator, I am frequently horrified by the sickening behavior of other Wikipedia Administrators who abuse their sysop power and do damage to the Wikipedia project. After an initial study of what happened to Moulton at Wikipedia, I established some objectives for further study.

1) Has the Wikipedia:WikiProject intelligent design attracted a group of editors who damage Wikipedia by trying too zealously to defend Wikipedia against creationists and other editors who question evolution by natural selection?

2) Is Moulton an example of a Wikipedia editor who was unfairly treated by editors associated with the Wikipedia:WikiProject intelligent design?

3) Is there something we can do to prevent this kind of problem in the future?

During the past two years my research into these kinds of issues at Wikipedia has revealed that, right from the start,  several important Wikipedians “set the tone” for using Wikipedia as a platform for fighting battles against “fringe science” and religious groups that are viewed as cults. One of these Wikipedians remains as a paid employee of the Wikimedia Foundation. There is need for further research into the institutionalized practices of the Wikimedia Foundation that allow Wikimedia wiki projects to continue to be used to publish false information about living people.

The main work page for my research into Moulton’s experiences at Wikipedia attracted the attention of Wikipedians who ultimately tried to have the entire Wikiversity Ethical Management of the English Language Wikipedia project deleted. One Wikipedian came to Wikiversity and stated his reason for participation as being an attempt to get Moulton banned from participating at Wikiversity. This “wiki hit man” was ultimately successful. Jimbo Wales blocked Moulton from editing and declared him as being globally banned from all of Wikimedia.

Wikipedia remains a website where its participants can publish false information about living people and never face consequences for their actions. Wikipedia remains a website where Administrators and other high officials protect policy violators and ban good faith Wikipedians who try to correct Wikipedia’s problems. Given the anonymity that is given to Wikipedia editors, it may be that the Administrators who protect policy violators (like User:Tempb and his buddies) actually are alternate user accounts of the policy violators. Who knows?

Participation at Wikimedia wiki projects remains an educational experience. As long as Wikipedia fails to correct its problems it will remain the target of “Ethical Breaching Experiments” and hoaxes that aim to either correct Wikipedia’s deficiencies or educate the public about those deficiencies.

Image. Photo by Curtis Palmer, Creative Commons Attribution-Share Alike

Tools for social learners

March 4, 2010

Ross Dawson's Social Media Strategy Framework

In my last few blog posts I’ve been making mention of the need to tweak online social networking tools so as to better support learning. Learners need to be empowered to ask questions and ask for help.

“The easier the tools make it for people to tell us what they need, the easier and more enjoyable it is to be genuinely helpful. The technology and culture of social learning can create an environment where you are enthusiastically supported, where your sense of wonder returns and creativity blossoms — where people thrive.” (source)

Sources and Citations

March 3, 2010

Source?

In my previous blog post I started making the distinction between software features that are used to
1) drive webpage clicks and generate ad revenue
and
2) features that support online social learning.
My first example was the “like” buttons that are found at many social networking sites. Learners need the support of other types of buttons such as “I’m confused”.

A source of frustration for online learners is that so much content on social networks if not sourced. This is true of all types of content, but it can be illustrated with images. The image shown here was found on this webpage. What is the source of this image?

The webpage that displayed the image says “photographs of Mars”. Here are some of the comments from frustrated web surfers of that webpage:

    “Is that first picture actually a photograph?”
    “What is the source of the first image?”
    “I would love to see some proof that these are from Mars, a source or similar”
    “They should have a caption of which spacecraft took these and where on Mars they are. I wonder where you can go to find the original source.”
    “source of this should be praised”

The source of anything should be cited and doing so would facilitate praise for the creator and aid online learners. I’d like to see a code of ethics for social networking websites. Any website that allows people to upload content should have a policy that encourages the citation of sources for content. For websites that allow the posting of content, it would be trivial to add input fields for use in citation of sources. It would also be useful to have buttons that allow readers to flag content as unsourced.